Reset spectrum modem and router - Apr 17, 2022 ... How To Fix Spectrum - No Internet, No Wifi, or Slow Speeds Here are a few different ways of how to fix Xfinity if you have no connection or ...

 
Power down everything, leave it for 30 seconds or more, then reboot in order and wait for it to be fully online before the next. Modem, then router, then test your speed, latency, and trace your route. Turn off modem turn off router. Turn on modem wait 2 - 5 minutes AND THEN Turn on router.. Feederism story

To properly reset your router, start by unplugging the power cord from both the router and modem. Wait at least 30 seconds before plugging them back in; this will allow any residual charge to dissipate. Using a paperclip or similar object, press and hold the reset button for 10-15 seconds.Set a new MAC address on the router. Restart the router. Restart the cable modem. As an alternative for #2, you could just plug a different device directly into the cable modem. The main thing is, if the cable modem (and thus your ISP's endpoint) sees a new MAC address for the device attached to the modem, it will assign a new IP address via DHCP.Here is what you need to do: Launch a web browser and go to your router’s IP address ( by default it is 192.168.0.1 ). Enter your username and password ( by default it is user / user) in the login interface and click …maxproandu. • 1 yr. ago. Although we suggest our clients use the Spectrum App to perform the reset (it's easier), the advantages of a Spectrum reset is the service gets a reset on both ends as opposed to just the modem in your home. It also registers a reset with Spectrum which is logged on your account so you'll have a record in case ...To check the router’s current frequency, follow these steps: Look for the ‘wireless’ option on the side menu and click on it. Select ‘radio’ from the sub-menu. Check the ‘wireless band’ field to see the current frequency. If it’s set to 5ghz and you need to switch to 2. 4 ghz, select the ‘2. 4 ghz’ option.Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.However, if you are looking to reset your Spectrum modem or access other settings, it is recommended to consult the Spectrum support or follow their official instructions to ensure a successful and secure login process. ... Understanding the Spectrum modem default IP is crucial for accessing and managing your router settings. By simply ...Plug the modem into a coaxial cable or phone jack and reconnect any necessary hardware, including the router. Plug the modem back in and turn it on, then plug in and turn on the router. Check the connection and connection speed to see if the new position is a good fit. Moving your router and modem is not as easy as unplugging it …When issues arise, resetting your Spectrum modem can be a quick and effective solution. Here, we'll explore three easy methods to reset your Spectrum modem, ensuring uninterrupted internet connectivity. 1. The Power Cycle Method. Resetting your Spectrum modem using the power cycle method is a direct approach.How to Restart an Xfinity Router. To manually restart your Xfinity router, do the following: Locate the "Reset" button found either at the front or back of the router. Hold down the button for ...Netgear: Press and hold the reset button for around 7 seconds . Linksys: Press and hold the reset button for 10-15 seconds . D-Link: Press and hold the reset button for 10 seconds . TP-Link: Hold the WPS/RESET button until the SYS LED flashes quickly ( over 10 seconds ). Cisco: Press and hold the reset button while powering on the router, and ...To return a Spectrum modem and router, contact Spectrum customer service to initiate the return process. They will provide instructions for returning the. ... To do this, locate the reset button on both the modem and router, typically found on the back or bottom of the devices. Use a pin or paperclip to press and hold the reset button for at ...Within one of those sections, there should be options such as Reboot, Restart, Clear Cache, or Flush DNS. STEP 3 Perform the Cache Clearing. Select Clear Cache or Flush DNS, and confirm the action ...The Nighthawk® AX6 6-Stream WiFi 6 DOCSIS 3.1 Cable Modem Router is built to deliver Multi-Gigabit Internet and Wireless speed for better performance on all your smart home devices even when your family is busy streaming, gaming or browsing during Internet rush hour. Keep your family and your connected devices safe from online threats with 90 ...First, unplug the power from both your router and modem (or just the one device, if it's a combined unit). You should see a power connection on the back of each device. We recommend waiting at least ten seconds before plugging them back in; wait for 30 if you want to be thorough.Steps To Reset The Spectrum Router: To reset your Spectrum router and resolve the “Unknown” status issue, follow these simple steps: Locate the reset button on the back of your Spectrum router. It is usually a small, recessed button that can be pressed using a paperclip or similar tool. Press and hold the reset button for about 10-15 seconds.Status, log files, set the 5 ghz & 2.4 ghz to different names, check the firewall settings, If you want those settings you need your own router. Spectrum routers do not allow access to the admin page, you can only change whatever the app lets you. Already have an 802.11ac router.Checking Compatibility Of Your Router With Spectrum: Software And Firmware Requirements: Equipment Needed For Setup: Step-By-Step Guide To Setting Up Your Own Router With Spectrum. Step 1: Gathering All Necessary Information. Step 2: Disconnecting The Spectrum-Provided Router. Step 3: Connecting Your Own Router.To reset and connect a Wi-Fi Extender to a new router, unplug the Wi-Fi Extender from the wall. Turn off the existing router and plug set the new router up. Plug the Wi-Fi extender back into the wall and press the WPS button on the Wi-Fi extender and the router. This article explains how to reset a Wi-Fi extender and connect it to a new router ...2. Press and hold the Reset button for 10-20 seconds. The Reset button will usually be a small, recessed button. You may need to use a fine-tipped object such as a pen or paperclip to press and hold it. 3. Wait for the box to reboot. Once the Reset button is released, the Spectrum box will begin its reboot process.To troubleshoot your Spectrum router, try the following steps: – Restart both the modem and router. – Ensure all cables are securely connected. – Check if the firmware is up to date. – Disable any VPN or proxy settings on your devices. – Reset the router to factory settings as a last resort.Factory reset - Press and hold for more than 15 seconds to reset router to factory default settings. Warning: Your personalized configurations will be removed.How can I reset my router spectrum Reset your Modem and WiFi Router. Remove the power cord and batteries from the modem's back. Unplug your power cord from your WiFi router. After waiting 30 seconds, you can reconnect the modem's power supply and recharge any batteries. Give yourself at least two minutes to make sure that the reset is completed.Plug the phone into an outlet and connect one end to the base station. The other end connects to the other end of the voice Port 1 on the modem. The second phone cable should go to port 2 on the modem. Final thoughts. This guide covers the fundamental Spectrum landline problems and their fixes. A deep dive into Spectrum reviews reveals the ...After you release the button, the router will reset itself to the factory default settings, and then reboot. If the button is located in a pinhole, you'll need to use a bent paperclip or another long, narrow object to press and hold the button. After resetting the router, you can log in with the default username and password.To reset your modem and router with Spectrum, simply unplug both devices, wait for 30 seconds, then plug them back in. This will reset the connection and potentially resolve any issues you are experiencing. Ensuring a stable and reliable internet connection is crucial in today's digital age. As a Spectrum user, knowing how to reset your modem ...First, look closely at the router---most have a reset button on the back or bottom. You might need an unwound paperclip to press it. On many routers, if you hold in the button for 10 seconds, it factory resets your router. If that doesn't work, try the 30-30-30 method: Hold in the button for 30 seconds.Restarting Your Equipment. You may need to restart your equipment after a service visit. Select the equipment you need to restart: Internet, Phone, Gateway, Modem, Router. TV, Cable Box. Instructions for Optimum customers on how to reboot or reset their cable modem home network with a few simple steps.1. Step-by-Step Guide to Reset Your Router. 2. Resetting the Spectrum Modem and Router Combo. 3. Resetting Your Router After a Power Outage. 4. Resetting the Spectrum WiFi Router Online. 5. Hard Resetting Your Spectrum Device. FAQs. – Why Is Spectrum Internet Not Working After Reset? – How to Reset Spectrum Router Password? Conclusion.First, try to reset your Spectrum modem. Check to see if all the connections and cables are wired correctly. Check if the connections are working or not. For resetting your modem, you have to click the reset button at the back of the modem. While you are doing so, you need to hold the button for 20 seconds.Firstly, locate the reset button on the back of your Spectrum router. It is usually a small pinhole marked ‘Reset.’. Using a paper clip or a similar tool, press and hold down the reset button for about 10-15 seconds until all lights on the front panel turn off and come back on again.Solution 2: Power Cycle the Modem/Router. If your Spectrum router keeps blinking red, try powering cycle the router and modem. To do that, follow the steps below. Step 1: Disconnect the modem and router from the power supply by removing the power cord. Step 2: Wait for a minute to cool down the device. Step 3: Plug your modem back into the ...To set up Spectrum internet without the app, follow these steps: 1. Find your router's default gateway IP address and user name/password. 2. Open a web browser and type the router's IP address in the address bar. 3. Enter the router's user name and password to log in to the admin page.Power down everything, leave it for 30 seconds or more, then reboot in order and wait for it to be fully online before the next. Modem, then router, then test your speed, latency, and trace your route. Turn off modem turn off router. Turn on modem wait 2 - 5 minutes AND THEN Turn on router.When you connect to the router IT decides which network to use. Its called bandwidth steering. So when you reset the router and get your fast downloads your more than likely on the 5g. When your pulling 50 you are on the 2g. The router has determined that particular device works better on the 2g at that time.To check the router’s current frequency, follow these steps: Look for the ‘wireless’ option on the side menu and click on it. Select ‘radio’ from the sub-menu. Check the ‘wireless band’ field to see the current frequency. If it’s set to 5ghz and you need to switch to 2. 4 ghz, select the ‘2. 4 ghz’ option.To set up your Spectrum router and modem, follow these steps: Start by unpacking the kit, connecting the coax cable, and plugging in the modem’s power cord. Next, connect the Ethernet cable and activate the WiFi. You can use the Spectrum app or call customer support for assistance.The modem will be reprovisioned after you do it, so it could certainly effect it. However it is unlikely that is the source of your speed issue. A better option would be to call up Spectrum, have them reprovision and rub a speedtest from their end, and dispatch a tech if they don't see Gig speeds. 4. Reply.Spectrum WiFi 6 Router with Advanced In-Home WiFi. The router's side panel features: Reboot - Press and hold for 4 - 14 seconds to reboot router. Your personalized configurations will not be removed. Factory reset - Press and hold for more than 15 seconds to reset router to factory default settings. Warning: Your personalized ...Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.The second method for you to reset Spectrum router is via the Spectrum app. Follow the instructions below: Step 1: Download the My Spectrum app on your phone. Step 2: Choose the way to log in to your account. Enter the Spectrum ID and password to log into your account. Step 3: Go to the Services.There's very little info online about this EN2251 modem. I can swap my TP-Link Archer A8 router back onto my old ATT DSL 2Wire modem and connect to remote SQL Servers fine, but when I connect it to this Hitron EN2251 from Spectrum I can't work because the SQL connection times out. That means this modem is not port forwarding, etc.The reset button on a Spectrum router is usually located on the back of the device. Look for a small button labeled “reset” or “restart.”. Step 2: Press and Hold the Reset Button. Once you have located the reset button, use a small object like a paper clip to press and hold the button for 10-15 seconds. Make sure you hold the button ...Netgear: Press and hold the reset button for around 7 seconds . Linksys: Press and hold the reset button for 10-15 seconds . D-Link: Press and hold the reset button for 10 seconds . TP-Link: Hold the WPS/RESET button until the SYS LED flashes quickly ( over 10 seconds ). Cisco: Press and hold the reset button while powering on the router, …The SURFboard SBG7600AC2 is a DOCSIS 3.0 Cable Modem with a built-in AC2350 Wi-Fi Router. The SBG7600AC2 is equipped with four 1-Gigabit Ethernet ports and provides Wi-Fi speeds up to 2350 Mbps. It is compatible with major US Cable Internet providers including Cox, Spectrum, Xfinity and others. It's best for cable internet speed plans up to 800 ...Q. How often should I reset my Spectrum router and modem? A. There's no need to reset your Spectrum router and modem on a regular basis. Only do so if you're experiencing connectivity issues or need to reset your password. Q. Why can't I find the reset button on my Spectrum router/modem? A. The location of the reset button may vary ...power supply power supply (modem) (router) Spectrum Modem 3 Device Wall Mount Instructions You can mount the modem on a wall using the 2 mounting brackets on the side of the device. Two round or pan head screws are recommended. See the figure below for measurements. Label Size in Millimeters (mm) A 9.5 +/- 0.2. B 3.7 +/- 0.1 C 34.5 +/- 0.2. A B CFirst, turn off the cable modem to reset the current IP address. Then, set a new MAC address on the router to ensure a fresh connection. After that, restart both the router and cable modem to complete the process. Spectrum's dynamic IP addresses are usually different every time they are renewed, so this method allows for a fresh IP address ...To reset Spectrum WiFi, you want to first unplug the modem directly from its power source. Once unplugged, turn the router off and all devices that are connected to the WiFi. You will then plug the modem back in, wait two minutes, plug the router in, and wait another two minutes.So it just makes sense to reuse your old Wi-Fi network name and password when setting up a new router. It's a useful trick and one that we have long recommended . All you need to do is follow the setup instructions for your new router, plug in the same Wi-Fi network name in the SSID slot, and set the password to the same one you previously used ...After you release the button, the router will reset itself to the factory default settings, and then reboot. If the button is located in a pinhole, you'll need to use a bent paperclip or another long, narrow object to press and hold the button. After resetting the router, you can log in with the default username and password.Then, follow these steps -. Insert your tool into the button hole and press down for 30 seconds. You'll notice the lights on your Spectrum router turning off while you do this. After 30 seconds, you can release the button. This will run the reset on your Spectrum router, turning it back to its default settings. Step.Rebooting your router will also resolve a wide range of issues with speed and connectivity. Contents. Step 1: Physically unplug your router and modem. Step 2: Update your firmware. Step 3: Update ...Time Warner Cable, also known as Spectrum, provides Internet, phone and cable services to customers. Users can lease a Time Warner cable modem, remote control and other devices to ...The second method for you to reset Spectrum router is via the Spectrum app. Follow the instructions below: Step 1: Download the My Spectrum app on your phone. Step 2: Choose the way to log in to your account. Enter the Spectrum ID and password to log into your account. Step 3: Go to the Services.If you're seeing a red light on your Spectrum router, the next thing to do is power-cycle it. This means turning it off and then back on again. To power cycle, your router, unplug the power cord from the router and wait for about 30 seconds. Then, plug the power cord back into the router and turn it on. If the red light is still on, the last ...NETGEAR Orbi WiFi 6 Cable Modem Router. Spectrum is one of the best cable internet providers on the market. But the company's rental equipment isn't always top-shelf, especially its routers. You can save money and get better internet performance by investing a little cash into your own modem and router.To reset your Spectrum router: Locate the reset button on the router. It should be on the back of the router and will be clearly labeled. Get a pointy object that's not metallic to help you press the button. Press and hold this button for at least 5 seconds. The router will restart and revert itself to factory defaults.Step. 2. Open your web browser. After your device is connected to the modem, open the web browser. You can use any web browser, such as Google …The default value is often admin for both fields. Click Router Settings . Click Maintenance towards the top of the window. Click Resets on the left side of the window. Click the Reset button next ...Connect a coaxial cable. Use the coaxial cable that your cable company provides to connect the cable port on the modem router to a cable wall outlet or a line splitter. Connect the power adapter to the modem router and plug the power adapter into an electrical outlet. The Power LED lights green.Check cables and connections, reset modem and router, and ensure there are no service outages. 2. If there are no lights on the router, check power connections and try a different wall socket or cable. 3. Test power supply and modem at a nearby store or contact support if the issue persists. 4.Rebooting a router or modem is also known as power cycling. By any name, the process consists of unplugging the power cord, waiting a minute and then plugging the power back in. "Some routers will have a power button, but it doesn't fully recycle the router," Silverman says. "So it's best to take out the power plug and put it back in.".Locate the reset button: Using a thin, pointed object such as a paperclip or pin, carefully press and hold the reset button on the modem. Hold the button for approximately 30 seconds to ensure a complete reset. Reconnect the power: After holding the reset button for the allotted time, plug the power cable back into the modem to power it on ...Step 1: Locating the reset button on your Spectrum router. To initiate the reset process, you need to locate the reset button on your Spectrum router. The reset button is typically located on the back of the router, near the power button. Look for a small hole labeled ‘Factory Reset’ next to the power button.To reset the password for your Xfinity modem/router, follow these steps: Connect a device (computer, smartphone) to the Xfinity network. Open a web browser (e.g., Safari for Apple devices, Chrome or Firefox for Windows or Android devices) and enter the default gateway IP address (e.g., 10.0.0.1). Enter the admin username and admin password.1 – Reset gateway (modem/router combination) If you have a modem/router combination device, also known as a gateway, you can easily reset it. Disconnect the modem from power. Unplug the power cords and remove any batteries from the device. Leave the gateway alone for at least 30 seconds.The modem will be reprovisioned after you do it, so it could certainly effect it. However it is unlikely that is the source of your speed issue. A better option would be to call up Spectrum, have them reprovision and rub a speedtest from their end, and dispatch a tech if they don't see Gig speeds. 4. Reply.Damage to cable drops is an uncommon but plausible cause of flashing red lights on a Spectrum modem or router. 7. Complete a factory reset of the router. There is a "factory reset" button on the back of most Spectrum routers. Do not complete a factory reset unless you are very confident about setting up your Wi-Fi again. The process is not ...Best Cable Modem Router Combo: Motorola MG8702. Comes with a smart Wi-Fi app for easy set-up, guest network management, usage monitoring, parental controls, and security alerts. Works with Comcast Xfinity, Cox Communications, and Charter Spectrum. DOCSIS 3.1, which allows for faster speeds and better network stability.That means you should expect to replace your cable modem at least every four to seven years if you want the fastest, highest quality connection possible. However, cable internet service providers don't always adopt new standards immediately. If you have the option to buy a new modem that supports the latest DOCSIS standard, but your internet ...To reset Spectrum WiFi, locate the 'Factory Reset' button on the back of your router, typically next to the power button, which appears as a small hole labeled 'Factory Reset'. Insert a pin or paperclip into the hole and hold it down for a few seconds until the lights on the router start flashing. Release the button and wait for the ...1. Start by identifying your service provider. Since you landed on this page, you are probably looking to do one of two things: Switch from one provider to another. Specifically, from Spectrum to another provider. Or, keep Spectrum as a provider but upgrade your current Spectrum device. Either way, knowing the provider you want is important ...Unplug the router and modem. Wait at least 30 seconds. Plug in the modem and turn it on. Wait at least 60 seconds and then plug in the router. Press the power button to turn it on, if needed. Wait at least 2 minutes before testing or using the devices. This article explains how to restart a router and modem. It includes information on the types ...By Shawn Coomer | Freedompop Free Modem Offer - Find out the details of the free modem offer & learn how to avoid any and all charges for the service. Increased Offer! Hilton No An...Type ipconfig /all and press Enter. Find the router's IP address next to "Default Gateway." If you're connected via Wi-Fi, you'll see this IP address in the "Wireless LAN adapter" section (or similar). If you're using ethernet, it'll be under "Ethernet adapter." Find the router's IP address on a Mac.These routers have proven compatibility, reliable performance, and are known to deliver optimal speeds. Here are some of the Spectrum recommended routers: ARRIS SURFboard SBG10: This router is a combination of a high-speed cable modem and …A. If resetting your modem and router doesn't help, you can try contacting Spectrum's customer service for assistance. They can help you troubleshoot your connection issue and provide further guidance. Q. How often should I reset my modem and router? A. There's no set rule for how often you should reset your modem and router.Follow these simple steps to reset your Spectrum modem: Locate the reset button on the modem. Using a paperclip or similar tool, press and hold the reset button for at least 30 seconds. Release the reset button after 30 seconds and wait for the modem to reboot. Once the modem has fully rebooted, check to see if the issue has been resolved.After you release the button, the router will reset itself to the factory default settings, and then reboot. If the button is located in a pinhole, you'll need to use a bent paperclip or another long, narrow object to press and hold the button. After resetting the router, you can log in with the default username and password.A Faster, Safer Connection. Spectrum Advanced WiFi allows for optimal speeds and improves the security in your home network. Optimized connectivity automatically ensures you are always on the fastest possible connection. Built with WiFi 6 technology for a faster, more reliable wireless experience. Enhanced network security for more protection ...

There's very little info online about this EN2251 modem. I can swap my TP-Link Archer A8 router back onto my old ATT DSL 2Wire modem and connect to remote SQL Servers fine, but when I connect it to this Hitron EN2251 from Spectrum I can't work because the SQL connection times out. That means this modem is not port forwarding, etc.. Heb promo codes

reset spectrum modem and router

Spectrum Router Power Cycling Procedure. The first thing to do when you see red lights on your spectrum router is to power cycle your equipment. Power cycling is unplugging and plugging back in your modem/router. When power cycling, make sure to unplug and replug all the connecting wires on your equipment so your entire system can reset.2. Create a Router-Modem Connection. When your Modem is set up, go to the spectrum router setup to connect it to the router. But if you have a modem-router combo, skip this step. Get your wifi router and place it centrally but near a power source. Also, ensure cords can comfortably reach the Modem. Get the Ethernet cord from the installation kit.Remember, this is just the first step in connecting your Spectrum internet modem and router. Be sure to continue with the subsequent steps to ensure a successful setup and a smooth internet experience. Step 2: Connecting The Modem And Router. To connect your Spectrum internet modem and router, start by unpacking the kit and connecting the coax ...To properly reset your router, start by unplugging the power cord from both the router and modem. Wait at least 30 seconds before plugging them back in; this will allow any residual charge to dissipate. Using a paperclip or similar object, press and hold the reset button for 10-15 seconds.Some examples of communication hardware are modems, routers, Wi-Fi cards, network interface cards, Internet adapters, access points and network connectors. A network interface card... To reset your Spectrum modem and router, unplug the power cables at the back of both devices, wait for 30 seconds, and then plug the cables back in. Next, turn on the modem and router and allow them to reconnect to the internet. This simple process will reset your Spectrum modem and router, resolving any connectivity issues you might be ... Secure your home WiFi network, increase speeds and control device access with Spectrum Advanced WiFi. Enhanced network security for more protection with Security Shield. Auto-optimized connectivity supports speeds up to 1 Gbps. Easily managed through the My Spectrum App.NETGEAR Orbi WiFi 6 Cable Modem Router. Spectrum is one of the best cable internet providers on the market. But the company’s rental equipment isn’t always top-shelf, especially its routers. You can save money and get better internet performance by investing a little cash into your own modem and router.1. The documentation should tell you. 192.168.1.1 is a common access method. Here is the setup guide for this router. Router Setup. Open your browser and type the router's IP address into the address field. The most common IP for Sagemcom routers is: 192.168.1.1 If that IP address doesn't work, you can search the default Sagemcom IP address ...Rebooting my modem and router would make things work for a while then it just stops. Reset makes it all work again for a little while then the same thing happens. Tested my modem (well, fiber terminal) directly taking the router out of the equation and I was getting all 600/600 I am paying for. Did a factory reset on my ASUS router fixed the ...To reset your modem and router with Spectrum, simply unplug both devices, wait for 30 seconds, then plug them back in. This will reset the connection and potentially resolve any issues you are experiencing. Ensuring a stable and reliable internet connection is crucial in today's digital age. As a Spectrum user, knowing how to reset your modem ...Reset: Use the reset button to either reboot (power cycle) the modem or reset the device to factory default settings. When the reset button is pressed and held for 4 to 10 seconds, the device will reboot (power cycle). If the reset button is pressed and held for 10 seconds or more, the Spectrum eMTA will reset to factory default settings.Check cables and connections, reset modem and router, and ensure there are no service outages. 2. If there are no lights on the router, check power connections and try a different wall socket or cable. 3. Test power supply and modem at a nearby store or contact support if the issue persists. 4.NETGEAR Orbi WiFi 6 Cable Modem Router. Spectrum is one of the best cable internet providers on the market. But the company's rental equipment isn't always top-shelf, especially its routers. You can save money and get better internet performance by investing a little cash into your own modem and router.Dec 17, 2014 ... How to reset charter modem and wifi router. My channel: http://www.youtube.com/user/RockTheOnlyOne. Press and hold the reset button: Using a small, pointed object like a paperclip or pin, press and hold the reset button for about 10-15 seconds. Release the button: After holding the reset button for the designated time, release it. The modem/router combo will then reset to its factory settings. When you connect to the router IT decides which network to use. Its called bandwidth steering. So when you reset the router and get your fast downloads your more than likely on the 5g. When your pulling 50 you are on the 2g. The router has determined that particular device works better on the 2g at that time.In store only. Customer upon recycling of a modem, router or gateway (modem/router combo) will receive a 15% off recycle coupon toward the purchase of modem, router or gateway and a 15% off toward In-Home Wi-Fi Setup SKU: 6929147. Coupon excludes Apple, Ruckus and Luxul products; and Samsung SKUs 5872506 and 5872200.1. Distance from the WiFi router: The farther away you are, the weaker the signal will be. Try moving closer. 2. Use the tools in the My Spectrum App to troubleshoot your connected devices and service. 3. Router location: Your router should be placed in a central location for best coverage.To reset your equipment online: Sign in with your Spectrum username and password. From the Account Summary page, select the Services tab. Under Services & Equipment, select the Internet sub-tab. Find the modem or router you want to reset, and select Experiencing Issues? Select Reset Equipment. You can also reboot your modem manually.At the end the website made us call spectrum and there was some connection issues at first, but the router finally connected to the modem. The guy asked us to name our network name & change the password from the default on the back while we were on the phone, which we were glad to do..

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